Spring House Care Home
Spring House is a family run Residential Care Home located in the lovely village of Peter Tavy, Tavistock, Devon. Our home focuses on providing high quality specialist care for those who suffer from various forms of dementia.
Location of the House
Spring House is situated in the small and friendly village of Peter Tavy, which nestles on the outskirts of Dartmoor National Park. Views from the windows are of open fields which abound with wildlife, trees and moor land on the horizon. Peter Tavy also has an attractive 15th Century Inn and Church. The nearest town is Tavistock a busy market town which is of great historical interest.
we have a room available at Spring House for long term stay, please come and see us (no appointment required) or contact us on 01822 810465 or on email@example.com
we offer day care services where your family member can come and join us for the day and join in with our daily activities, enjoy home cooked meals, have a bath or shower or even see the hair dresser. Please do get in contact or just pop in to see us at anytime for more information.
Recent News / Forthcoming Events
We have a Coffee Morning on the 27th May Bank Holiday 10am til 12noon where there will be lots of cakes for sale along with you coffee, spread the world all are welcome.
Please click on the link to see the Activities for this month
Residents Meeting April 2019
We had our residents meeting in this month and many thanks to the families that were able to participate. Vanessa was holding the meeting and to start with asked all residents and their families if they felt that they were safe living at Spring House in which all residents replied yes. Vanessa then introduced our new chef Stephan who unfortunately was not at the meeting but he will be supporting Sue and Angie in the kitchen. With the kitchen staff we have been looking at the menu’s and have been asking the residents what they would like to see more of and they have been enjoying the choices of food which has been offered to them. All residents are happy with the variety of activities which we have on offer and with the warmer weather coming we will be enjoying some gardening. We are holding a coffee morning on Monday 27th May which is the bank holiday and would love if families could attend, times will be on the Activities list for May. We have a few staffing changes which will come into force on the 6th May as our Kerrie who is Care Manager and helps Vanessa in the office is leaving us. Taking her place will be Charlotte and Lizzie and we welcome them into their new role, we have also had a gentleman called Allan who has now joined our team of care staff. We have had new dining room furniture and the outside of the building will be painted once the dryer weather arrives. We had our Easter Fair back in April and would like thank all that attended as we managed to raise money for our comforts fund to assist residents with trips out of the home.
This April we have had our Easter Fair which was a success a good time was had by all and money for our residents comfort funds was raised (thank you to families who joined us, it was nice to see so many of you). we have also had visits from one of the staff’s pet rats, which the residents enjoyed. We have also enjoyed flower arranging, puzzles some gardening and singing and dancing.
March flew past quick! we had a busy month with birthday celebrations and our first trip of the year to Homeleigh garden centre for a look around and of course some tea and cake!
We have had yet another busy month with birthday celebrations, singing, arts and crafts, reading, puzzles and out and about enjoying the sunshine!
We are also now working alongside the Downs Syndrome Association and we have a young girl coming to join us for work experience every Monday afternoon
Where has January gone already!!!, we have been quite busy in the home with activities and some of our ladies have wrapped up well against the cold weather and enjoyed walks in the village. Below are a few photos of what we have been up to.
We had our visit form the quality care commission in November 2018 and we have now officially had our results back, we have been rated as OUTSTANDING!!! which is fantastic and we are all incredibly proud as you can imagine. We were awarded outstanding for care and also for responsive.In safe, effective and well led we awarded good.
Please click on the link to the right of this page to read the full report.
Residents meeting 25th October
We had our residents meeting and was pleased to see so many residents and family members attend, thank you. In the meeting Vanessa asked everyone if everyone feels safe at Spring House to which everyone said yes they do. Vanessa also spoke about the food, the response was good, everyone enjoying the food. Activities were also discussed and again everyone enjoying the activities particularly the music. Vanessa said at any time if anyone thinks of anything they would like to try then to let us know. Vanessa said about the few staff changes we have had and said that we now have Sue as head of the kitchen, Jannette, Meagan have both joined our care staff and Kerensa will also be joining us the start of November. Trips planned were discussed these include seeing the Christmas trees in the church in Tavistock, a trip to Endsleigh and to Cotehele.
Spring House Outings 2018
We had our first trip of the year to Lifton Farm shop for a much enjoyed cream tea on the 14th March, a good time was had by both our service users and staff!!
Our next trip was to the Cinnamon Trust on the afternoon of 11th April which is a home for cats and dogs that can no longer live with their elderly owners, this is always a much enjoyed trip by both our service users and the animals that receive lots of cuddles! As always our service users enjoyed this trip, lots of cuddles to the animals were given and of course a cup of tea was enjoyed!! Thank you to the Cinnamon Trust for welcoming us for the afternoon.
Our next trip was to Long Ash and As ever everyone enjoyed this trip, we had a lot of our service users go and enjoy a look around the garden centre and also enjoy a cream tea and an ice cream on the moors on the way back home!
We had to change the date to go on our trip to the sensory garden in Tavistock as wait for it….its been a little too warm to be travelling and then walking around!! But today we made it and it was well worth the wait, our service users had a lovely time looking, smelling and touching all the plants and the volunteers there were incredibly nice and made us all feel very welcome, we will definitely be visiting again.
Trip to Buckland Abbey
A lovely and enjoyable time was had by all, especially using the buggy!!!
Trip to Plymouth Aquarium – 26th September 2018
This was our last big trip out this year as the weather is changing and getting colder. Everyone really enjoyed seeing all the marine life and a lovely cup of tea looking out onto the harbour.
We have so far had quite a busy December!, lots of families visiting, walks out and about in the village, shopping trips into town, out and about for cups of tea and of course cake and a trip into to see the Christmas trees when they were on display in st Eustachius church in Tavistock, which were lovely!. Some of our ladies have also enjoyed church services in the local village church.
Some of our residents enjoyed a Christmas lunch at the Peter Tavy Inn with Vanessa and Matt also two of our care staff Amanda and Mal, everyone enjoyed their meal very much, thank you very much to the Peter Tavy Inn for making everyone feel so welcome.
We had our Residents Christmas party on the 18th December and as always it was a great evening with lots of families who came to join us, great food made and served by our two chefs (Sue and Angie), music from Brian and our Christmas raffle. Thank you to everyone who came along to make it such a great evening!
Spring House Summer Fair was held 28th July 2018
We had our Spring House summer fair even though after all the lovely dry weather we have been having decided to give way to rain!!!, every one who came enjoyed a great afternoon of music, fun and games, a hot dog or too, cream teas and of course as ever a raffle to finish the afternoon off. Thank you to everyone who came to join us it was great to see so many!
Border Fashions visit – 30th April
As ever it was a busy afternoon of choosing new clothes, everyone choose something new and are pleased with their new clothes!. Thank you to Border Fashions for coming to Spring House and to the staff and families for both the fashion advise and assistance!
Our Service Users Meeting – April 2018
Our service users meeting was held on the 27th April 2018, Thank you to all the families that came to join us it was lovely to see so many of you.
During the meeting Vanessa explained that our cooks have put together a new menu which will be in place soon. Activities were discussed and it was said that we will be starting up our garden club again soon (fingers crossed we get some dry warm weather to get out in the garden!). Vanessa also said a bit about our staff, many of which have been with us for a long time but we also have Jackie who has started with us working nights, Jodie who has started with us working evenings and Alfie who has joined our bank staff.Future home improvements were discussed and of course dates for your diaries (which you can see above in this month’s activities)
Easter Raffle and Family Bingo
We are having an afternoon of Easter fun on the 1st April 2018, we are planning on having a game of family bingo so please come along and join us and an Easter raffle which is always good fun!! and of course refreshments. We look forward to seeing you!
Easter Sunday was a lovely and enjoyable afternoon a good time was had by all, the family Bingo was great fun, the cream tea was delicious and the raffle was as ever a great success. Thank you to everyone that donated prizes.
New Activities coordinator
Amanda has been part of our Spring House care staff since August 2015 and has now stepped up to be the activities coordinator. Amanda has been working in the care profession for a number of years and is looking forward to the challenge and introducing some new activities for our service users.
Residents Meeting November 2017
We had our most recent service users meeting on Thursday 2nd November 2017. We hold service users meetings twice a year, although the managers office door is always open. It was a lively debate as always covering topics of food, activities, resident safety and well being.
In this meeting it was announced that Vanessa has been managing the home for the past 18 months and will be becoming the registered manager and also that Kerrie now works in the office with Vanessa every Thursday and will be covering Vanessa when needed.
Quality Assurance Survey
We have our results back from our October Survey. Read about it on the quality of care page.
Summer Fair July 2017
We had a bit of a soggy summer fair on Saturday 22nd July. However, the service users and family members still had a great time! With the splat the rat, apple bobbing and cream teas, everyone seemed to enjoy themselves.
A special thanks to Mike Hubar for is amazing singing. And of course to the people contributed a raffle prize – always grateful!
New Facebook Page
Have a look at our new Facebook Page. More frequent updates are posted on this page.
Spring House Receives Outstanding Mark for “Is the service caring?”
We have just completed the new inspection process. Although we are disappointed that our inspector did not recognise some of our most recent initiatives, we did achieve an Outstanding Rating for being Caring. Have a look at the full report here.
Devon Country Council recognises Spring House Dementia Initiative
Please read this excellent article regarding how Spring House has supported the initiative of a reading group to help our dementia residents.
Spring House is holding its annual summer fayre on Saturday 23rd July. Please can you come and support this lovely day. The residents always enjoy it.
Queens 90th Birthday Party!
We will be holding a 90th Birthday Party celebration for the Queen on Sunday 12th June at 1pm. Please see the attached poster.
At Spring House we hold two formal residents meetings a year. This is a great opportunity for all of our residents (and family members) to discuss how we are doing and, more importantly, tell us what we could be doing better!
Our last meeting was held on April 28th at 2:30pm.
Easter Raffle for Everyone!
Well our Easter Raffle was a great success! With over £100 raised for our residents comfort fund, some great music, scones & cream and amazing prizes, feedback from the residents and family members was really positive: –
Happy New Year!
Wow! That Christmas Period seemed to fly by! We had some great events over the Christmas Period including our fantastic Christmas Party and New Years Eve drinks. The New Year is now upon us. Keep checking back for more updates on what is happening at Spring House.
Spring House is all ready for Christmas!
We are really pleased with our fantastic decorations this year. Christmas Party tonight!
Spring House completes regular quality assurance survey’s.
We have finished collating the results of our October 2015 quality assurance survey. This survey is sent to all residents and family members for feedback on the service we provide.
The headline from our October survey is that the results are still very positive. Overall impression has remained high at 3.5 out of 4! The quality of care remains at 3.7 out of 4 with the friendliness of staff at a high of 3.8 out of 4.
Summer Fayre – 1st August 2015
We are holding a summer fayre for all of our residents, family members and friends on the 1st August. Please see attached poster here.
V.E. Day – 8th May 2015
We are celebrating V.E. Day at Spring House. We will be holding a “street party” for all of our residents and would love family and friends to also come along. Please find here a poster about the event..
Spring House completes regular quality assurance survey’s.
We have finished collating the results of our April 2015 quality assurance survey. This survey is sent to all residents and family members for feedback on the service we provide.
The headline from our April survey is that the results are very positive. Overall impression has remained high at 3.6 out of 4! The quality of care is 3.7 out of 4 with the friendliness of staff remaining at 3.9 out of 4.
We are holding a residents meeting on 30th April at 2.00pm. These meetings are an excellent opportunity for all of our residents and family members to attend to feedback on the services that we are offering.
Spring House are holding an Easter Raffle on Sunday 5th April for all the residents and families. We hope the sun shines for us all!
Rise and shine at Spring House
We have a new activities programme with lots of new ideas for the residents. One of them is our exercise class of Rise and Shine. This happens most days at 11 and gets some of our fitter residents up and active for the day. You can read more about our activities programme on this page.
Happy New Year – New Approach to Dementia?
Wow, the last 4 weeks seems to have gone by in a blur here at Spring House. Sorry, I have not updated the Web Site until now!
Well, we have lots planned for this year. An exciting development – we are trying out a new approach to dementia management at Spring House called Individual Cognitive Stimulation Therapay (ICST for short!). You can read more about at at the UCL website here.
This approach is for people with mild to moderate dementia. The idea behind this technique is through individualised, focussed activities, the progress of this dreaded disease could be arrested in some of our residents. I will update you on the progress of utilising some of these techniques as the weeks progress.
Christmas is coming!
We have been getting ready for Christmas at Spring House. During November our residents and staff have been designing a Christmas Tree for charity. This tree is on display at St Eustice Church, Tavistock over the Christmas period. The tree looks amazing and special thanks goes to all the staff at Spring House for all their hard work.
On Monday we had a trip to Tavistock with a number of residents for a cream tea at the Bedford and also to see the lovely Christmas Trees.
Spring House completes October 2014 quality assurance survey.
We have finished collating the results of our October 2014 quality assurance survey. Overall impression remains at 3.9 out of 4, a high score that was set in April! This survey is sent to all residents and family members for feedback on the service we provide.
We had another very lively residents meetings. Many residents and family members attended and we following the discussions with some home made cake! All of the residents who attended provided some excellent feedback!
Jam Packed October Activities
So we have really been trying to pack out our October Activities in and we have some excited things coming up! We have lots of trips out of the home, including our specialist trips for our wheelchair service users. These seem to be going down really well! We have also introduced an interactive reading group which involves residents reading poetry, prose and short stories.
Take a look at our October Activities here.
Spring House Summer Fayre
We had an amazing time at our Summer Fayre on 31st August. Mike Huber provided live music, stalls such as apple bobbing, wine and water, tombola and luck dip! Over £300 was raised towards the residents comfort fund. It was lovely to see so many past resident families come to see us.
Unannounced CQC Inspection
On Tuesday 24th June Spring House had an unannounced CQC Inspection. This is normal practice for care and nursing homes, and should happen at least once every year. The inspector was here from 8:45am until 5:15pm. This was the first time this particular inspector had visited Spring House. The inspection process involved him observing how the staff worked, speaking with residents, speaking with staff, reviewing care plans, policies and documentation.
We have now received the draft report for our review. You can read the report here. We are delighted with the report. It is extremely positive in how it reads.
Changes to law around Deprivation of Liberty
The law with regards Deprivation of Liberty has recently changed following a recent Supreme Court ruling. Spring House takes its responsibilities of ensuring that we always work within the law when looking after vulnerable adults who may have mental health issues, such as dementia.
Read our response to the recent law change here.
Residents Meeting 24th April 2014
We held a residents meeting on 24th April at 3.00pm. We had over 65% of our residents attend plus family and senior staff. A lively debate was had by all with some great feedback with regards how we can continue to improve Spring House.
Spring House completes April 2014 quality assurance survey.
We have finished collating the results of our April 2014 quality assurance survey. Overall impression is now at 3.9 out of 4, a new record high score! This survey is sent to all residents and family members for feedback on the service we provide.
Living Wage for Spring House Care Staff
At Spring House we are passionate about care. It is after all what the home is about. The care we offer is provided by our excellent care staff. We believe that if you want the best possible care then you have to pay accordingly.
This is why at Spring House we are committed that the minimum pay our care staff should receive is the “Living Wage” . This is calculated by the Living Wage Foundation. Outside of London the pay rate is currently £7.65 per hour.
We are also committed that the maximum number of hours a member of staff will be rota’d to work is 38 hours per week, our maximum shift length is 10 hours and the maximum number of days you can work in a row is 5. It is our view that you cannot provide high quality care if you are tired!
Great time at Tavistock Town Hall T-Dance
The residents and staff went to the Tavistock Town Hall T-Dance on Sunday 2nd February. The event was to celebrate a 150 years of the Town Hall being open. Reports back from staff and residents was that a fantastic time was had by all! Pretty much non-stop dancing with great food and a few drinks. Photos and videos to follow…
New Activities for Spring House
We set our activities co-ordinator a challenge this month to develop our already extensive activities programme. It is important that we have as many different activities as possible, ensuring that ALL of our residents, regardless of physical or cognitive ability, are able to participate in something during the day that provides a positive stimulation. This challenge has not be helped by the appalling weather. Have a look at the following link for more details.
New Year, New Ideas!
At Spring House we are constantly trying to think of new ways of ensuring that our residents lives are as stimulating as possible! One of our residents, who is 95 years of age, has just taken receipt of a new IPAD ! Fantastic for reading and watching films.
We have some really exciting new developments with regards food and residents choice. Our aim is to provide as much independence as possible, and having a diverse range of meals on offer is one way to achieve this.
More to come on this initiative. For now, Happy New Year to everyone.
Christmas all sorted at Spring House!
We have lots and lots going on at Christmas. Please see our events listing here for a full list of all the activities, trips, singers and entertainers that we have planned.
Spring House completes regular quality assurance survey.
We have finished collating the results of our October 2013 quality assurance survey. This survey is sent to all residents and family members for feedback on the service we provide.
Residents Meeting – October 2013
We held a great residents meeting at the end of October. Many of our residents attended as did family members and staff.
The minutes from the meeting can be viewed here.
Summer Fair – August 10th 2013
We had a fantastic time at our Summer Fair. With so many family members, including lots of children, enjoying themselves it was a magical day.
See a picture of the event here.
Spring House Summer Trips
We have tried to cram in as many trips as we can this summer. Rain or shine we have boarded the bus to climes around the county and further! So far this year we have travelled to Roadford Lake, Buckfast Abbey, Lifton Farm Shop and Looe!
Coming up we have Lords Cafe, Pony Centre and Tavistock Meadows.
See our Activities listing for information.
Unannounced CQC Inspection – June 2013
We had a unannounced CQC Inspection on the 21st June. This is normal for our industry and ensures that homes are doing a good job ALL of the time. CQC is our regulator and although they have had some bad press, our experience has only ever been a positive one.
This inspection focussed on Nutrition and Hydration, but many other areas were touched on. Here is a link to the report that this inspection generated. Click here.
Spring House completes regular quality assurance survey.
We have finished collating the results of our April 2013 quality assurance survey. This survey is sent to all residents and family members for feedback on the service we provide.
Easter Draw 26th March
Spring House held an Easter Draw on the 26th March. Many residents and families attended. See this poster for more information!
Residents Meeting 9th November 2012
We held a residents meeting on the 9th November. Many residents and family members attended and it was a great opportunity for everyone to feedback to the senior team what we are doing well, and what we could do better!
Spring House completes regular quality assurance survey.
We have finished collating the results of our October 2012 quality assurance survey. This survey is sent to all residents and family members for feedback on the service we provide.
Care Quality Commission Inspection 2012
We have recently had our annual CQC inspection (September 2012). Unsurprisingly, Spring House is fully compliant with all of the Care Quality Commission regulations. In addition, our standards and services were highly commended by our inspector.
Read further details about the inspection here.